As I'm sure many of you know, early this morning there was an outage that kept Web Mail unavailable for several hours. Service was fully restored by about 9:00 AM EST. There were some backend services that Web Mail depends on that went down and took a while to restore. I sincerely apologize for the inconvenience caused to our users, especially since this is the second time this happened within the past month. We will do better.
As a result of the outage, the patches that I promised would be in place first thing this morning, didn't get released until late this afternoon, and were completed at around 5:00 PM EST. The two fixes were the ones described in the release notes here. But here are the descriptions again:
(FIXED) When using the message Preview, unread messages in the Sent folder and other folders could not be viewed.
(FIXED) The behavior of the "Delete All NN Messages" button in the Suspect Email folder had been changed, and now it is put back like it was before.
We also fixed a problem that had caused the 5.13 release to run slightly slower than before, and you may notice better responsiveness now. I can tell the difference.
A number of users commented this morning in Ask Email Guy basically asking about the same thing, which was why they couldn't access Web Mail this morning. Rather than publish each of those questions and individual responses, I addressed it here for everyone.
One last note: on the issue I wrote about two days ago where Firefox 1.0.x and Mozilla 1.0.x users, and occasionally a Firefox 1.5 user, could not click on their subject lines in Web Mail release 5.13, numerous users have confirmed that the Firefox 2.0 upgrade fixes this. You can get it here: http://www.mozilla.com/en-US/
Please report any new trouble you find in Web Mail if you don't find it already mentioned on the blog, and I'll investigate it. Use the Search and the FAQ page to check for an answer first.
PS - I was up all night with the team fixing Web Mail, so I'll catch up the Ask Email Guy questions tomorrow.