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Keeping your EarthLink mailbox - 09/26/07

From: Email Guy
Subject:       Keeping your EarthLink mailbox
Date: September 26, 2007 1:22 PM
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When circumstances change users sometimes change how they get their Internet access, due to moving to another town, work-related access, or other reasons. We've had a lot of questions lately about how to keep an EarthLink mailbox if you won't be using EarthLink to access the Internet. A related scenario is if your Internet access provider has been using EarthLink to provide your mailboxes, and that provider is moving their email to another place and offering you a new email address. I've also gotten a lot of questions from users in that situation.

In both cases the answer is yes, you can keep your EarthLink mailbox and address. We have an email-only plan for $3.95 per month. If you have an EarthLink mailbox already then you can simply call customer service at 1-800-EARTHLINK and tell them you want to convert your mailbox to a "Premium Mail" account. Even if your EarthLink account or mailbox has already been closed, you can still do this for a few weeks as your mailbox won't have been deleted yet and can be recovered. We can just re-open it for you.

Read more about Premium Mail here. But don't sign up through that web page; you must call customer service in order to convert over an existing mailbox.


    « Previous   |   Showing Comments 26-29 of 29

Posted by: bobbie   |   May 3, 2011 8:30 PM    |   (26)

I have had my same earthlink.net email address for years - starting with Sprint dialup, then Sprint DSL, and now TimeWarner cable. I am switching to TimeWarner Business Class and need to know who to call so I can keep this Earthlink email address active. Basically, I need to disconnect the email account from the internet service account.

Posted by: VPK   |   May 4, 2011 10:34 AM    |   (27)

I currently have Centurylink dsl with earthlink email at $3.95 per month. If I change to another internet service provider (comcast), will I be able to keep my paid earthlink email account?

Posted by: Patrice Simms   |   May 4, 2011 10:50 PM    |   (28)

I have had this mindspring.com email address for my business since the early nineties. When Earthlink took over mindspring they charged me $31 per month to keep my mindspring address. I am still paying that $31 a month. I think that earthlink decreased their prices since then without offering me the lower price. Is it possible for me to keep my mindspring address and pay the lower fees?

thanks, Sam

Posted by: temcos   |   October 2, 2011 10:05 PM    |   (29)

Does Earthlink support IMAP or just POP?

    « Previous   |   Showing Comments 26-29 of 29

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