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Problems with reported with the new Safari 3.0 - 01/07/08

From: Email Guy
Subject:       Problems with reported with the new Safari 3.0
Date: January 7, 2008 4:38 PM
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Since the release of the new Safari 3.0 (beta) browser last month we have had some reports that it crashes when users attempt to use Web Mail, or crashes when performing certain tasks. This is with OSX 10.4.

Thus far we haven't been able to reproduce this in any of our internal testing, and we've had trouble-free testing with Safari 3.0. If you can provide more information to help us pin this down it would be appreciated.

Keep in mind, that browser is a beta release which you use at your own risk, and thus it is subject to problems. On the Apple support site there are many reports and discussions about Safari 3.0 crashing on lots of other web sites, so this is probably not something specific to EarthLink and probably not something we can fix. You may want to keep using the 2.x releases for a while longer until they work the kinks out.

UPDATE - see this comment from user Paul Lustgarten. He says that new updates from Apple should fix the crashing problem, and points out that the 3.0 version is not a beta on the Mac, only on the Windows version. When I went to the Apple web site from my Windows machine, it said beta, so it evidently detected I was browsing from Windows. My mistake.


Posted by: Paul Lustgarten   |   January 8, 2008 10:13 AM    |   (1)

On OS X 10.4, Safari 3.0 (3.0.4, to be precise) is the current official version of the browser - it is NOT beta. (The similar version of Safari currently available for MS Windows *might* still be beta - I don't track the Windows world.)

There was a problem within a recent software update from Apple that caused Safari to crash on certain web pages. That problem has subsequently been fixed in another software update issued just a few days later.

Thus, anyone having trouble with Safari 3.0 crashing, whilst running on OS X 10.4, should be sure to apply all of the software updates available from Apple (which is a good practice anyway).


Thanks a lot for the info Paul. I'll add this note to the post above.

Yes, you're correct about the beta status only being for the Windows version now, I had to go back and check.

Email Guy

Posted by: theresa lopez   |   January 13, 2008 5:04 PM    |   (2)

Before you changed the emails--you used to have PRINTABLE VIEW which showed the emails in larger print when printed. Now it is not available. we are 73 and 76 -- the print is awfully small for both of us. Can you change it back?

The feature is still there. Click the button labeled Print just above the message.

If you don't actually wish to print, then when the printer dialog comes up, click on Cancel. You'll be left with the "printable view".

Email Guy

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