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Email Guy out of office - 07/02/09

From: Email Guy
Subject:       Email Guy out of office
Date: July 2, 2009 8:41 AM
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I'm on vacation until July 14 and will catch up pending comments at that time. In the meantime, please submit your feedback about the new release using the Feedback link at the top of the Web Mail page.


Posted by: R Burgess   |   July 6, 2009 12:32 PM    |   (1)

Of course I am not at all surprised that you publish ONLY THE FAVORABLE comments about the new layout.
In the grand scheme of things a new face, a newer face, a prettier(subjective) face means very little.
I would like you to FIX such things as the Redirect Loop, which is causing me daily delay and aggravation .

It bounces back and forth between webmail.earthlink.net and webmail.c.earthlink.net just trying to get to the login page;
after 1/2 dozen or so times around my browser throws up the redirect loop message and says I need to accept cookies and if I am not rejecting cookies then it is most likely a server configuration problem.
I am accepting cookies from both webmail.earthlink.net and webmail.c.earthlink.net, so I have to believe that it is a server config problem.

We have had a small number of reports of this redirect loop for users who have opted-out of the new Web Mail. We are investigating it.

Email Guy

Posted by: Elizabeth   |   July 9, 2009 12:15 PM    |   (2)

I use both Web mail and Outlook Express for my EL mail, and I like this new format so much, I might retire OE. Great job!

Posted by: Jeff   |   August 17, 2009 7:47 PM    |   (3)

+1 on the redirect loop aggravation.

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